Privacy Policy

Last updated June 9, 2026.

This Privacy Policy explains how Klagge Law, PLLC (doing business as StepUp Law, "we," "us," or "the firm") collects, uses, shares, and protects information when you visit https://stepuplaw.com or use the tools, forms, scheduling, and chat on it. By using this website, you agree to this policy. If you do not agree, please do not use the site.

Information We Collect

• Information you give us. Your name, email address, phone number, and anything you choose to include when you book a consultation, send a message, use the live chat, or otherwise contact us. Please do not send sensitive or confidential details until we have agreed to represent you (see "Before we represent you" below).
• Scheduling information. When you book a free consultation, we collect the details needed to schedule it (your name, email, the time you select) and send you a confirmation and calendar invitation.
• Live-chat messages. If you use the chat widget, we receive the messages you send and the name you provide so we can respond. Messages may be delivered to the firm through a third-party messaging service so we can reply promptly.
• Usage data. Basic, privacy-friendly analytics about how the site is used (such as pages viewed, general region, and device or browser type). Our analytics are designed to be cookieless and are not used to identify you personally.
• Our calculators and tools. The figures you enter into our calculators (for example, an estate value or a gift amount) are processed in your browser to show an estimate. We do not require you to submit that information to us, and it is not part of your record unless you choose to share it when you contact us.

Cookies and Similar Technologies

We aim to keep the site light on tracking. We use only what is needed to operate the site and a privacy-friendly, cookieless analytics measure to understand general traffic. We do not use third-party advertising cookies or sell tracking data. Your browser settings let you block or delete cookies; the core of the site works without them.

How We Use Information

• To respond to your questions and messages.
• To schedule and confirm consultations.
• To provide legal services if you become a client.
• To operate, secure, and improve the website.
• To comply with our legal and ethical obligations.

We do not sell your personal information, and we do not share it for third-party advertising.

How We Share Information

We share information only as needed to run the firm and the site, and only with providers bound to protect it:

• Hosting and analytics for the website and its forms and tools.
• Email and scheduling tools we use to reply to you and confirm consultations.
• A messaging service that relays the live chat to the firm so we can respond.
• When required by law, or to protect the rights, safety, or property of the firm or others.

We do not share information for any purpose unrelated to serving you, and we do not sell it.

Before We Represent You

Contacting us, booking a consultation, or using the chat does not create an attorney-client relationship. Until we have agreed in writing to represent you, the information you send is handled with discretion but may not be protected by the attorney-client privilege, and a conflict of interest could prevent us from representing you. Please do not send confidential or time-sensitive details until we have connected and confirmed we can help. See our disclaimers.

Data Retention

We keep the information you provide for as long as needed to respond to you, to provide services, and to meet our legal, ethical, and recordkeeping obligations, then dispose of it appropriately. If you ask us to delete an inquiry that did not become a matter, we will do so where we are not required to keep it.

Security

We use reasonable administrative and technical safeguards to protect the information we hold. No website or method of transmission is completely secure, so we cannot guarantee absolute security; please keep that in mind before sending sensitive information online.

Your Choices and Rights

You may ask us to access, correct, or delete the personal information you have given us, and you may opt out of any non-essential messages at any time by replying or emailing us. Depending on where you live, you may have additional rights under your state or country's privacy laws; we will honor those that apply. To make a request, email office@stepuplaw.com.

Out-of-State and International Visitors

The firm is based in Florida and operates this website from the United States. If you contact us from another state or country, your information will be processed in the United States. By using the site, you understand that your information may be transferred to and handled in the United States.

Children

This website is intended for adults. We do not knowingly collect information from children under 18. If you believe a child has provided us information, contact us and we will delete it.

Third-Party Links

The site may link to other websites (for example, government or court resources). We are not responsible for the privacy practices or content of sites we do not control.

Changes to This Policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be reflected here; please check back periodically.

Contact Us

Questions about this policy, or a privacy request? Email office@stepuplaw.com, or write to Klagge Law, PLLC, 100 SE 2nd Street, Suite 3650, Miami, FL 33131. Responsible attorney: Kevin D. Klagge, Esq., Fla. Bar No. 99502.